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Water pipe responsibility
If you experience an issue with a water supply pipe, such as a leak, it’s important that you know who is responsible for fixing it.
What water pipes are your responsibility?
You are responsible for:
- the maintenance of the plumbing inside your property, including all pipework, water tanks, taps and overflows
- the service pipe from your property to the street boundary including any pipework crossing third-party land.
We are responsible for maintaining the pipework beyond the boundary of your property. This includes service pipes and water mains.
Help with water leaks
If you have a leak but are unsure what section of pipework it is on, please follow our leakage advice to locate and report it.