Monday to Friday, 8am to 6pm (for non-household billing enquiries, please contact your retailer).
Monday to Friday, 8am to 6pm (emergencies only at other times)
Help us to shape the future
Households in our region could save more than 40 litres of water per day – the equivalent to half a bath tub – by becoming more water efficient.
That is the our message ahead of the third annual Water Saving Week, which runs from 20 to 24 March and promotes simple water saving tips for everyone.
We're encouraging customers to equip their homes and gardens with the latest gadgets, including save-a-flush devices for toilets and trigger hose guns for watering plants and flowers.
More than 12,000 devices were ordered throughout our region last year, with a daily average of 16.75 litres of water saved per order.
Devices were also fitted in 4,000-plus homes as part of a trial project to check for leaks and offer water saving advice. This project resulted in incredible average household savings of 43 litres per day.
"We always encourage our customers to use water wisely and Water Saving Week is the perfect opportunity to hammer home the message," said water efficiency analyst Ben Loubser.
"Taking very simple steps in the home and garden can save staggering amounts of water, and we have handy tips and links to free water saving devices on our website.
"Being water efficient is in everyone's interests and also makes financial sense as it can mean lower water and energy bills."
We've joined forces with Waterwise and WaterSafe for Water Saving Week. There will be a different theme for every day of the week - at school, in the workplace, at home, in local communities and the garden.
For more information visit