Household bills and accounts

0345 600 3 600

Monday to Friday, 8am to 6pm (for non-household billing enquiries, please contact your retailer).
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Water supply and sewerage

0345 600 4 600

Monday to Friday, 8am to 6pm (emergencies only at other times)
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  • Contact us

    Wholesale finance - billing or compensation enquiries

    Telephone: 01225 528234


    Write to: Wholesale Finance, Wessex Water, Claverton Down, Bath BA2 7WW

    Wholesale service desk - operational enquiries

    Telephone: 0330 123 1122 (Monday to Friday, 7.30am to 6pm)


    Write to: Wholesale Service Desk, Wessex Water, Claverton Down, Bath BA2 7WW

    Account management

    If your enquiry is more complex and cannot be resolved easily at an operational level, please call your dedicated account manager on 01225 526407.


    In the event of an emergency, please call 0345 600 4 600.

    Calls to 0345 numbers usually cost the same as standard UK landline numbers. Please check with  your telephone service provider. To protect you and your staff, calls may be recorded.

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