Household bills and accounts

0345 600 3 600

Monday to Friday, 8am to 6pm (for non-household billing enquiries, please contact your retailer).

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Water supply and sewerage

0345 600 4 600

Monday to Friday, 8am to 6pm (emergencies only at other times)

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  • Asset enquiries

    We can provide you with a copy of our plans showing the location of water mains and sewers near to your house or development site.

    Our records show the approximate location of our supply and sewer networks but we recommend that you do a site survey to check the exact position.

    You will need to provide us with a postcode, address or grid reference when you request a copy of our plans.

    For plans and records please email us.


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