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Help us to shape the future
Water UK has produced a set of standards which measure our performance in relation to a number of Developer Services activities.
All water and sewerage companies will be monitoring their performance commencing 1 April 2015 with the results published on a quarterly basis.
We are publishing these standards to provide information about our performance in dealing with new development proposals and implement procedures, where necessary, to improve our levels of service.
Results are published every quarter. Further details of the reporting standards can be found on the
Water UK website.
Performance against targets for:
* “For the third quarter we have maintained our level of performance compared to that of the second quarter but recognise there is still work to do, particularly on the sewerage side, to achieve, as a minimum, the industry average.
We are continuing to implement measures to improve our performance in this area and every effort will be made in the final quarter to achieve this target.”