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Monday to Friday, 8am to 6pm (emergencies only at other times)
Help us to shape the future
We are responsible for ensuring compliance with the Water Supply (Water Fittings) Regulations 1999.
These regulations have been designed to prevent waste, misuse, undue consumption, contamination and the incorrect measurement of water.
We have a dedicated water fittings team in our compliance department which is responsible for enforcing the regulations.
The teams plays a key role in identifying any plumbing systems that could lead to deterioration or contamination of the public water supply and potentially affect public health.
Operating across the Wessex Water region, the team of 10 comprises a manager, team leader, special projects manager, a scheduler and six inspectors.
The team liaises and works in association with the
Water Regulations Advisory Scheme (WRAS).
Our water fittings inspectors carry out inspections that are rated according to their risk and those that present the greatest risk to the water supply are prioritised.
They also inspect plumbing systems to identify the cause if a sample taken fails.
Inspections are carried out in a range of premises including:
We also attend one-off events such as festivals to ensure that water supplied using a temporary network remains wholesome.
The team is currently focusing on public buildings and has inspected around 1,000 to date.
Where the regulations are contravened, we record it and carry out an inspection and, where required, a contraventions report is sent to the person responsible outlining the work needed to rectify the problem.
Contraventions are assigned a fluid category (see below) and an appropriate timescale set for the completion of the works.
When the work is complete, a second inspection will be carried out to confirm that the contraventions have been rectified satisfactorily and the property is now compliant.
Where there is a contravention at a non-household property, including public buildings, a report will be issued under Section 75 of the Water Industry Act 1991.
This is an enforcement notice to ensure the work is carried out and is a requirement of the Water Supply (Water Quality) Regulations 2016.
We will take legal action against those responsible for rectifying the contraventions should they not be completed within the set timescale.