Household bills and accounts

0345 600 3 600

Monday to Friday, 8am to 6pm (for non-household billing enquiries, please contact your retailer).

customer.services@wessexwater.co.uk
More contacts

Water supply and sewerage

0345 600 4 600

Monday to Friday, 8am to 6pm (emergencies only at other times)

operational.enquiries@wessexwater.co.uk
More contacts
Contact us
  • Stour catchment logoHow our activities impact on the catchment

    Throughout the catchment, our activities can affect the water quality and quantity and therefore what the river can be used for and the wildlife it can sustain. Find out more about the water cycle.

    Our impact_542

    What happens in any part of the catchment can have a ‘knock on’ effect downstream in the catchment. For example, fertilisers spread on the land can be washed off in a rainfall event into a watercourse, or in urban areas, chemicals and substances that accumulate on roads and pavements can be washed off into the river through the surface water drainage system, and can then affect the river and bathing water quality downstream.

    Flooding can also be a problem if we don’t fully consider the impacts of how we manage the land in the catchment. For example, by building on the floodplain the storage of flood water would be reduced, or by straightening rivers and streams the risk of flooding could be relieved in that area, but both could increase the likelihood of flooding downstream as more water would reach it quicker. Explore the related downloads on the right for more information on the key issues within the Stour catchment.

    This is why it is so important to consider the whole picture and adopt a Catchment Based Approach rather than focusing just on local issues. Find out what we are doing to resolve the challenges and enhance the catchment.

    Find out more about how you can help to protect and enhance the Stour catchment.

Close this message