Debt support scheme - Restart

Apply for Restart if you have significant water debt you can't repay.

Who can apply?

This scheme is for you if you:

• have significant water debt they can't repay
• can afford your ongoing water bills.

How does it work?

You will have to pay the charges for the current year. We will then reduce your debt by an equivalent amount at the end of the year. If you continue to pay your current charges in year two, we will clear your remaining debt.

To apply for Restart you will need to complete and submit an income and expenditure form through IE Hub.

Once we have your application, we'll let you know if you have been accepted within five working days.