Monday to Friday, 8am to 6pm (for non-household billing enquiries, please contact your retailer).
Monday to Friday, 8am to 6pm (emergencies only at other times)
Help us to shape the future
From 1 April 2017
* The abated standing charge is payable where no part of the property is connected for surface water drainage.
** No standing charge will be made in the Thames Water area.
*** We require sprinkler users to be metered where possible.
From 1 April 2016