Monday to Friday, 8am to 6pm (for non-household billing enquiries, please contact your retailer).
Monday to Friday, 8am to 6pm (emergencies only at other times)
Help us to shape the future
Our customer magazine contains news and information about how we are investing across the region and improving service as well as general interest stories.
We hope you find the information in each magazine interesting and informative - our licence and regulation requires us to provide you with this information.
Having tried various ways to communicate with our customers, the magazine has proved to be the most successful method with positive feedback from a considerable proportion of customers.
By including advertising we are able to minimise the cost of producing each issue to around 14p per customer.