Bills and accounts

0345 600 3 600

Monday to Friday, 8am to 6pm.

customer.services@wessexwater.co.uk
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Water supply and sewerage

0345 600 4 600

Monday to Friday, 8am to 6pm (emergencies only at other times)

operational.enquiries@wessexwater.co.uk
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Contact us
  • Water supply grid

    The water supply grid is a £230 million project which will enable us to meet demand for water over the next 25 years without the need to develop new resources.

    This eight year project comprises more than 50 individual schemes across Somerset, Wiltshire and Dorset and will allow us to redistribute surplus water to where it is needed.

    Water supply grid map

    Due to be completed in 2018, the water supply grid will be over 200 kilometres (124 miles) in length and will ensure we:

    • meet future water supply demand
    • improve the security of supply for customers - it ensures customers have two sources of supply
    • meet reductions in abstraction licences required by the Environment Agency to improve flows in some rivers and protect their ecology
    • deal with seasonal or occasional deteriorating raw water quality, particularly increasing concentrations of nitrates at some groundwater sources.

    We are building a new water supply pipe from Corfe Mullen to Salisbury which will enable us to transfer water from the south of our region in Dorset to Salisbury in Wiltshire via Blandford and Shaftesbury.

    If you want to contact us, email the water supply grid.

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