Monday to Friday, 8am to 6pm (for non-household billing enquiries, please contact your retailer).
Monday to Friday, 8am to 6pm (emergencies only at other times)
Help us to shape the future
You can provide regular feedback about the services we provide by joining our online customer panel called Have your say.
Every three months or so you'll be asked questions about us and what matters to you as a customer.
Your views will help us to improve our service now and in the future.
Join the panel
The winner of our prize draw for
completing our 14th survey was Ms Feilder from Dorset, who received £200. This
survey was on the subject of experiences of drought, and the results are posted
Every new member will be entered into a £200 prize draw for every Wessex Water 'have your say' survey completed.
When you register as a member of our 'have your say' customer panel you'll also become a member of UK Opinion, a large online consumer panel.
This will give you the chance to take part in a range of online surveys on a variety of subjects. For each one you complete, UK Opinion will pay you up to £3.