Water meters

Switch to a water meter, send us a reading online or learn about our smart metering programme.

Help with your meter

How to read your meter

Find and read your water meter by following these simple steps.

Send us a meter reading

You can send us a meter reading online if we have estimated your bill.

Return to unmetered charges

After switching to a meter, you have up to two years to change your mind.

Switch to a meter

Apply for a meter

It's free to switch and on average customers save £125 per year.

Our Money Back Guarantee

If you don't save money, you can switch back to unmetered charges.

Calculate your metered bill

Find out how much money you could save by switching to a meter.

A smarter way to manage your water

We’re embarking on one of our most exciting and ambitious programmes to upgrade our water meters to smart meters – find out everything you need to know at this stage.