Monday to Friday, 8am to 6pm (for non-household billing enquiries, please contact your retailer).
Monday to Friday, 8am to 6pm (emergencies only at other times)
Help us to shape the future
We aim to provide you with the highest levels of customer service and want to give you the best possible experience when dealing with us.
If we fail to meet our standards of service we will compensate you. Our promises regarding metering are as follows: