Monday to Friday, 8am to 6pm (for non-household billing enquiries, please contact your retailer).
Monday to Friday, 8am to 6pm (emergencies only at other times)
Help us to shape the future
It's easy to pay your bill* and manage your water services account online if you sign up to eBilling – you can also go paperless and view your bills.
Sign up/sign in to eBilling
You can make a debit or credit card payment without registering for eBilling. All you need is your 13 digit payment reference number from your bill and your payment card details.
Pay by debit/credit card
The easiest way to pay your bill* is by Direct Debit. If your property is:
To set up a Direct Debit online, you will need to provide:
Set up a Direct Debit
* your bill from Wessex Water will be sent to you by Bristol Wessex Billing Services Ltd (BWBSL), a joint venture company owned by Wessex Water and Bristol Water. This joint arrangement relates to billing and payments only.
We also offer the following options free of charge:
Cheque payments are only accepted where the cheque is issued by a UK bank or building society recognised by the Financial Conduct Authority.