Coronavirus information

Coronavirus (Covid-19) – important information

11 June 2021

Social contact

Please do not visit our sites if you are showing any of the symptoms of COVID-19 and follow government guidance on self-isolation and testing.

Outdoor gatherings of up to 30 people are now allowed, making it easier for friends and families to meet outside. The government is now asking people to exercise personal responsibility and consider the risk to yourself and others – more information can be found here.

We are pleased to provide places where people can meet and reconnect with friends and family as well as the great outdoors.

We remind all visitors to act responsibly and follow the safe behaviours advice issued by the government:

Travel

While there are currently no restrictions on travelling around the UK, we ask people to plan ahead and consider how they travel to our sites.

This includes showing caution when sharing private vehicles and considering additional measures when travelling with people from outside their household.

Before visiting our sites, please check our website and Facebook page for the latest information.

If you arrive at a site and find the car park full or the site is busy, please consider returning another time. Please do not park irresponsibly. 

Fisheries

In line with the government’s roadmap out of lockdown, our revised fishing dates are as follows:

  • Durleigh and Tucking Mill - 29 March to 23 December 2021
  • Sutton Bingham and West Pond - 30 March to 10 October 2021
  • Hawkridge – 31 March to 30 November 2021
  • Clatworthy – 1 April to 30 November 2021.

All anglers should book in advance and online where possible - see how to book online.

The fishing lodges remain open for access to toilet facilities and fish preparation areas only. Please do not congregate or loiter inside. Face coverings must be worn at all times inside the lodges, unless an exemption card is held, to ensure the safety of employees and visitors.

Our staff are available to help wherever possible, but please respect their working environment and do not enter offices. If you need help, we will meet you outside.

Stay safe during your visit

Our priority is to keep our staff and visitors safe.

All visitors must act responsibly and considerately towards others as well as the environment.

You can find more information on how to stay safe during your visit here.

General

If you require assistance during your visit, please call 0345 600 4 600.

To speak to a ranger, please leave a message at the local fishing lodge and they will call back as soon as possible.

We will continue to monitor government advice over the coming weeks and will reopen fishing lodges and other facilities/services when it is safe to do so.

Please contact fishing@wessexwater.co.uk with any enquiries.

For information about our community sites and non-fisheries visits see more information on what we are doing about coronavirus.

For more general advice please visit gov.uk

How to stay safe during your visit  

Please do not visit if you are self-isolating, have been contacted by the Test and Trace service or showing any symptoms of Covid-19.

When visiting our sites please:

  • follow all government advice as issued at the time of your visit
  • follow signage around the site and instructions given by Wessex Water staff
  • wash your hands regularly and for 20 seconds. Sanitiser is also provided at the entry / exit of all buildings
  • wear a face covering in all indoor areas
  • consider the risks to yourself and others. It is recommended that you continue to stay two metres apart from people you do not live with where possible. Be aware that there may be narrow sections of paths or gateways, so stay alert and be considerate of other visitors who may be more at risk than yourself.
  • do not visit if the site is busy - consider an alternative venue or return another time
  • dispose of waste safely, including all rubbish, face masks or gloves after use. Where bins are not provided, please take all rubbish home with you
  • avoid loud talking, singing or shouting
  • observe all notices and follow instructions as some paths, areas or buildings (including fishing lodges) may be closed without warning
  • park sensibly and leave space between vehicles to ensure social distancing is maintained. This will also reduce the number of people on site and make everyone safer
  • maintain social distancing when using benches, play equipment or other site furniture and be aware it is not possible to clean these between each use
  • be considerate of others waiting, eg, moving on after five minutes where someone else is waiting
  • wipe down surfaces and play equipment following use, where possible, and use the sanitiser provided on site or bring your own.

Please note:

  • we reserve the right to ask anyone not following the above guidance to leave immediately
  • we may close our sites at any time and without notice if visitor numbers are too large or if people are not observing social distancing guidance or reservoir bylaws
  • we may need to change the way we operate at short notice and apologise for any inconvenience this may cause.

Please check our website and Facebook page for the latest information before making a visit.