Important information and staying safe at our reservoirs

Stay safe on your visit

We want you to enjoy your time at our reservoirs safely so please follow our code of conduct:

  • remember the reservoirs are for public water supply
  • no dogs are allowed except on any public rights of way which cross over onto our sites and in this instance they should be kept on a leash
  • do not enter the water unless fishing and remember the water is deep in places – swimming is not permitted
  • keep to public areas and follow the warning signs
  • keep children safe at all times
  • respect the wildlife and do not pick wildflowers
  • anglers must purchase a permit and read the rules of the fishery before fishing
  • anglers must check behind them before backcasting
  • please cooperate at all times with the ranger.

No swimming: While our reservoirs may look inviting – especially during warm weather - swimming is not permitted. Reservoirs are used for supplying water to our customers and have automatic equipment under the surface which can operate without warning – causing strong currents.

Other risks include:

  • the water is colder than in lakes and rivers (10C or below) and it is life threatening for an average adult to swim as little as 50 metres
  • the water may be a lot deeper than it looks – with sudden drops
  • reservoirs may contain algae that cannot be seen. This produces several toxins which can kill wild animals, farm livestock and domestic pets. People who come into contact with the toxins can experience skin irritations, headaches, fever, diarrhoea and vomiting
  • many of our reservoirs are in isolated locations so emergency services may not be able to respond quickly enough to assist someone in trouble.

Important information

Rod licence: All anglers fishing our fisheries are required by law to have an Environment Agency, EA, rod licence. This national licence is valid for 12 months and can be bought online from the post office. Concessionary prices are available to senior citizens and those aged under 17. Please note that EA bailiffs do carry out checks from time to time. 

Wessex Water permits: Everyone is welcome to fish at our reservoirs - you don’t need to be a member. However all anglers must buy a permit before fishing. Season tickets are available from us on 0345 600 4 600 or from the ranger at the reservoir. Day or evening tickets for fishing and boat hire are available on a self-serve basis from each fishing lodge.  

Code of conduct: Anglers must follow our reservoirs’ code of conduct and to check behind them before backcasting. 

Opening times: Reservoirs are open from 8am; the closing time for each day is displayed at the lodge. 

Overnight/evening fishing: Due to health and safety reasons we don’t allow night fishing at our sites.  

Boat hire: We recommend booking a boat in advance by calling the lodge directly to avoid disappointment.  

Keep nets: These are only allowed at organised fishing matched. 

Dogs: No dogs, apart from assistance dogs, are allowed at any of our sites. 

Stock: Our reservoirs are regularly re-stocked with quality rainbow and brown trout. To ensure stocks are maintained, it is essential all returns are made before leaving the site, stating size and number caught. Details of the rod average for the previous week and the largest fish caught are displayed in the lodge. 

Tuition: Tuition is available at Sutton Bingham reservoir, the West Pond and at Hawkridge reservoir. We also regularly hold fly tying sessions for both beginners and experienced anglers at these sites