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Wessex Water homepage

Beat the freeze

Find out what to do to prepare your home for winter

Cold weather advice

Support during challenging times

We can lower your bill until you get back on track.

Find out more

Extra support when you need it

Register for Priority Services if you have additional needs

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Refill not landfill

Top up your reusable bottle at our water refill points

Find out where

I'm moving house. What do I do next?

Moving packing boxes Moving house

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Laptop computer Ways to pay your bill

Report a problem

Pipe with a drip Customer service

What's going on in your area?

Get the latest information about reported incidents and work taking place near you.

Register for Priority Services

Sign up for free to benefit from services tailored to meet your additional needs.

Water saving

Use water wisely

Find out how you can save water in your home and garden

Pay your bill online

If you have a credit or debit card, you can make a payment online.

Bathing waters 96% clean Surfer
Find out more about your local beach
We have a 99.9% water quality rating Water glass
Check your water quality

Our purpose and values

Our customers, the environment and our employees are at the heart of our business. Read about our purpose and values.

Read our purpose and values
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More than 25,000 people are now paying lower bills

We've helped more than 37,000 customers who were struggling to pay their bills and 25,000 of those are now paying lower bills. If you are finding it difficult to pay your bill, get in contact with us today.

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