Bills and accounts
Choose from a number of options to pay your bill and update your details through your online account.
Help and advice
If you are experiencing an issue with our services or require additional support, see our advice and discover how we can help.
Visit and learn
Plan a day out at one of our sites and learn about the support available for local communities.
Every day we supply you and millions of customers in our region with water that is treated to the highest standard before reaching the tap.
We also take away wastewater and treat it so it can be returned to the environment safely.
We work 24/7 to deliver this essential service.
Between 2020 and 2025 we will be investing to make things even better for both you and the environment.
We will be:
For more information on our investment programme, see our business plan.
Business plan 2025-30
Our business plan explains how we plan to maintain and enhance our services.
Investing in the future
We are investing to make things even better for you and the environment.
We donate more than £500,000 to community and environment-related projects every year.