Our charges
Our charges are set annually according to price limits agreed with Ofwat, the industry regulator, every five years.
Charges for 2024-25
Our charges increased as of 1 April 2024.
Inflation remains high and we are investing more than ever in our services. This means a combined water and sewerage bill for a two-person household with a water meter, may have increased by around £5 per month. A typical household bill for those not on a meter may have increased by around £8 per month.
Price rises are always unwelcome so we can help with your water bill if you are struggling to pay. Find out more about the bill increase and what this could mean for you.
In addition, we offer advice on how to save water and money. If you’re not on a meter, find out how much you could save by using our estimated water bill calculator.
Some customers in our region who receive water or sewerage services from other providers may see different bill increases.
Metered charges 2024
Charges based on the water you use.
|
Water supply |
Charge |
|---|---|
|
Standing charge |
£28 per year |
|
Volumetric charge |
£2.5802 per cubic metre |
|
Wastewater |
Charge |
|---|---|
|
Standing charge - full |
£65 per year |
|
Standing charge - reduced Where no part of the property is connected for rainwater drainage |
£39 per year |
|
Volumetric charge per cubic metre |
£2.1392 per cubic metre |
|
WaterSure |
Charge |
|---|---|
|
Water supply |
£250 per year |
|
Waste water |
£242 per year |
Unmetered charges 2024
Charges based on your property's rateable value
|
Water supply |
Charge |
|---|---|
|
Standing charge |
£8 per year |
|
Poundage charge |
£2.4906 per £ of rateable value of the property |
|
Garden sprinklers and similar devices We require sprinkler users to be metered where possible |
£138 per year |
|
Wastewater |
Charge |
|---|---|
|
Standing charge |
£8 per year |
|
Poundage charge - full |
£2.0803 per £ of rateable value of the property |
|
Poundage charge - reduced Where no part of the property is connected for rainwater drainage |
£1.9225 per £ of rateable value of the property |
|
Thames Water area - full |
£2.1109 per £ of rateable value of the property |
|
Thames Water area - reduced Where no part of the property is connected for rainwater drainage |
£1.9531 per £ of rateable value of the property |
Metered charges 2023
Charges based on your property's rateable value
|
Water supply |
Charge |
|---|---|
|
Standing charge |
£27 per year |
|
Volumetric charge |
£2.2667 per cubic metre |
|
Wastewater |
Charge |
|---|---|
|
Standing charge - full |
£63 per year |
|
Standing charge - reduced Where no part of the property is connected for rainwater drainage |
£38 per year |
|
Volumetric charge per cubic metre |
£1.8301 per cubic metre |
|
WaterSure |
Charge |
|---|---|
|
Water supply |
£233 per year |
|
Waste water |
£225 per year |
Unmetered charges 2023
Charges based on your property's rateable value
|
Water supply |
Charge |
|---|---|
|
Standing charge |
£8 per year |
|
Poundage charge |
£2.1937 per £ of rateable value of the property |
|
Garden sprinklers and similar devices We require sprinkler users to be metered where possible |
£132 per year |
|
Wastewater |
Charge |
|---|---|
|
Standing charge |
£8 per year |
|
Poundage charge - full |
£1.7911 per £ of rateable value of the property |
|
Poundage charge - reduced Where no part of the property is connected for rainwater drainage |
£1.6414 per £ of rateable value of the property |
|
Thames Water area |
£1.8376 per £ of rateable value of the property |
Who provides your services?
Some customers in our region receive water and sewerage services from two different companies.
Check who provides your services by using our postcode checker.
Document download
For more information on our household charges, please download our documents.
Household scheme of charges - Wessex Water 2024-25
wwsl-household-charges-scheme-2024-25.pdf - (477kb)Household scheme of charges - Wessex Water 2023-24
wwsl-household-charges-scheme-2023-24.pdf - (375kb)Your charges explained - Wessex Water 2024-25
your-charges-explained-wessex-water-24-25.pdf - (609kb)Your charges explained - Bristol Water 2024-25
your-charges-explained-bristol-water-24-25.pdf - (487kb)Your charges explained - Wessex Water 2023-24
your-charges-explained-wessex-water-23-24.pdf - (669kb)Your charges explained - Bristol Water 2023-24
your-charges-explained-bristol-water-23-24.pdf - (1.20mb)