Our charges
Our charges are set annually according to price limits agreed with Ofwat, the industry regulator, every five years.
Find your charges:
Bill increases
From 1 April 2025, our charges are increasing. These increases are largely due to the increased investment requirements in our 2025-2030 business plan, as well as the impact of inflation. Find out more about why bills are set to increase.
Price rises are always unwelcome so we can help with your water bill if you are struggling to pay. In addition, we offer advice on how to save water and money.
If you’re not on a meter, find out how much you could save by using our estimated water bill calculator.
|
Water supply |
2025-26 charge* |
2024-25 charge** |
|---|---|---|
|
Standing charge per year |
£29 |
£28 |
|
Volumetric charge per cubic metre |
£3.0902 |
£2.5802 |
|
Sewerage |
2025-26 charge* |
2024-25 charge** |
|---|---|---|
|
Standing charge – full per year |
£68 |
£65 |
|
Standing charge – reduced*** per year |
£41 |
£39 |
|
Volumetric charge per cubic metre |
£2.7981 |
£2.1392 |
*2025-26 charges apply from 1 April 2025.
**2024-25 charges apply until 31 March 2025.
***Where no part of the property is connected for rainwater drainage.
|
Water supply |
2025-26 charge* |
2024-25 charge** |
|---|---|---|
|
Standing charge per year |
£8 |
£8 |
|
Poundage charge per £ of the rateable value of the property |
£3.0184 |
£2.4906 |
|
Garden sprinklers and similar devices*** per year |
£143 |
£138 |
*2025-26 charges apply from 1 April 2025.
**2024-25 charges apply until 31 March 2025.
***We require sprinkler users to be metered where possible.
|
Sewerage |
2025-26 charge* |
2024-25 charge** |
|---|---|---|
|
Standing charge per year |
£8 |
£8 |
|
Poundage charge - full per £ of the rateable value of the property |
£2.6785 |
£2.0803 |
|
Poundage charge – reduced*** per £ of the rateable value of the property |
£2.5144 |
£1.9225 |
|
Thames Water area – full per £ of the rateable value of the property |
£2.6709 |
£2.1109 |
|
Thames Water area – reduced*** per £ of the rateable value of the property |
£2.5068 |
£1.9531 |
*2025-26 charges apply from 1 April 2025.
**2024-25 charges apply until 31 March 2025.
***Where no part of the property is connected for rainwater drainage.
Assessed charges (2025-26)
Applicable to homes without a rateable value and/or which cannot be metered.
This charge is a fixed annual amount based on property type. The relevant band is normally assessed based on the number of people occupying the premises. Band 1 is equivalent to one person, Band 2 is equivalent to two people, and so on.
|
Band |
Water |
Sewerage* |
|---|---|---|
|
Assessed Band 1 |
£200 |
£204 |
|
Assessed Band 1 Communal** |
£175 |
£183 |
|
Assessed Band 2 |
£300 |
£286 |
|
Assessed Band 2 Communal** |
£251 |
£244 |
|
Assessed Band 3 |
£368 |
£342 |
|
Assessed Band 4 |
£423 |
£388 |
|
Assessed Band 5 |
£497 |
£448 |
|
Assessed Band 6 |
£556 |
£497 |
|
Assessed Band 7 |
£613 |
£544 |
|
Assessed Band 8 |
£668 |
£588 |
*If no part of the property is connected for rainwater drainage, the sewerage charge will be reduced by £27.
**Applicable where a customer’s home is in a complex where laundry facilities are provided to homes in that complex on a communal basis (for example, sheltered housing).
|
Service provided |
Charge |
|---|---|
|
Water supply per year |
£299 |
|
Sewerage per year |
£306 |
Assist
This charge is a fixed annual amount based on your ability to pay. There are six different bands as set out below.
|
Band |
Water or sewerage* |
Water and sewerage** |
|---|---|---|
|
Assist Band 1 |
£33 |
£62 |
|
Assist Band 2 |
£78 |
£118 |
|
Assist Band 3 |
£127 |
£199 |
|
Assist Band 4 |
£179 |
£265 |
|
Assist Band 5 |
£230 |
£384 |
|
Assist Band 6 |
£256 |
£505 |
*Applicable if you receive either water or sewerage services from us.
**Applicable if you receive water and sewerage services from us.
Who provides your services?
Some customers in our region receive water and sewerage services from two different companies.
Check who provides your services by using our postcode checker.
Document download
For more information on our household charges, please download our documents.
Household scheme of charges - Wessex Water 2024-25
wwsl-household-charges-scheme-2024-25.pdf - (477kb)Household scheme of charges - Wessex Water 2025-26
household-charges-scheme-2025-26.pdf - (526kb)Your charges explained - Wessex Water 2024-25
your-charges-explained-wessex-water-24-25.pdf - (609kb)Your charges explained - Bristol Water 2024-25
your-charges-explained-bristol-water-24-25.pdf - (487kb)