What to do if you suspect hydrant misuse
If you think you’ve seen somebody illegally accessing a water hydrant, please report it to us straight away.
If applicable, please provide the following information:
- when and where it happened
- the registration number of their vehicle
- the company name and logo on their vehicle
- how many times you have seen them use it
- any pattern or schedule you have noticed.
If you can do so safely, please take a photo of them connected to the hydrant and of their vehicle.
Don’t worry if you don't have all this information. Any information you provide will help us track down those responsible.
Please do not attempt to approach or confront anybody you suspect of accessing a water hydrant illegally. We will investigate and involve the necessary authorities.