Forms

See our full list of online forms.

Bills and accounts

Moving home

Direct Debit

Return to unmetered charges

Update my details

Bereavement

Help to pay your bill

Watersure plus application

Watersure plus renewal

Apply for pension credit

Water Direct

Apply for assist

Help with your water bill

Water meters

Send a meter reading

Apply for a meter

Your wastewater

Surface water drainage

Flushing allowance

Leakage allowance

Additional support

Priority Services

Visit and learn

Community user group

Join our local community user group and stay up to date or have your say on our future plans.

Book an education visit

Book a free site tour, school visit or virtual session to find out how we treat water and sewage, while also learning about a range of other important subjects.

Others

Feedback

Apply for a water supply at your event

Complete the application form in order to get a water supply at your event.

Report hydrant misuse form

If you suspect someone has connected to a hydrant without our permission, please complete this form so that we can investigate.

Make an insurance claim