Our commitment
Our commitments
Core customer information
Our core customer information details how we supply water and provide sewerage services to you.
Our commitments
Our promises to you
We aim to provide you with the very highest levels of service and want to give you the best possible experience when dealing with us.
Our commitments
Priority services
Priority Services provides support to customers with particular requirements due to age, ill health, a disability, mental illness or additional needs.
Our commitments
Water Redress Scheme
The Water Redress Scheme provides an independent binding decision regarding unresolved complaints.