Supplying water at your event

If you are planning a public event or festival, we may be able to provide you with a temporary water supply.

Who to contact?

If you are a non-household customer, you must inform your water supply retailer about your event. You then need to notify us by completing our online form so we can make our routine checks.

If you are a household customer, who requires a water supply for an event, you will also need to notify us by completing our online form.

Please give us plenty of notice to allow us time to review your application and make the necessary checks and arrangements.

Types of water supply

We will review your application and then recommend the most suitable type of water supply for your event.

Depending on availability, we may be able to provide your event with water refill points. These are allocated at our discretion.

Alternatively, you may be able to connect to our network via a temporary standpipe from an approved hydrant point.

We do not offer water bowsers or tankers, but a private or commercial supplier may be able to provide you with a bowser or tanker.

In some rare cases, we may not be able to support an event due to unsuitable means to provide a supply. In these instances, we would recommend contacting a private or commercial supplier for your needs.

Inspecting your fittings

Our water regulations team will carry out inspections at no cost to the organisers.

They will check for issues that could affect the water quality and advise accordingly depending on the level of risk.

Contingency planning for your event

We are not responsible for producing contingency plans for temporary private supply networks.

Please contact your local authority or your retailer to discuss contingency planning.

Monitoring water quality during your event

Depending on the design of your water system, we may be able to offer a free one-off water sample to check your supply meets the national drinking water standards.

We will take the sample at least five days before public access to the event.

If the event lasts more than 24 hours, your local authority may require you to arrange water quality monitoring for the duration of the event.