What's happened so far?

1. Update

   Incident is resolved

   Updated: 12:34, 24 November 2023

   We have now closed your job and may shortly be asking you for feedback on how we did. If you have any questions then please let us know.

2. Appointment Booked

   Updated: 8:41, 21 November 2023

   Just to confirm, as arranged, our expert will visit you on 24/11/2023 between 08:00 - 12:00

3. Further work needed

   Updated: 8:35, 21 November 2023

   We visited and further work is needed. We will aim to attend before the target date which is 28/11/2023

4. Incident is logged

   Updated: 11:24, 20 November 2023

   Thanks for contacting Wessex Water. We have logged your job and aim to be with you by 21/11/2023.