Customer magazine

Our customer magazine contains news and information about how we are investing across the region and improving service as well as general interest stories.


We hope you find the information in each magazine interesting and informative - our licence and regulation requires us to provide you with this information.

Having tried various ways to communicate with our customers, the magazine has proved to be the most successful method with positive feedback from a considerable proportion of customers.

By including advertising we are able to minimise the cost of producing each issue to around 14p per customer.

Wessex Water spring magazine

This edition highlights some of our engineering schemes that are happening around the region to add capacity to our network and help reduce discharges of diluted untreated water during wet weather. Also, meet some of our engineers who are delivering this ambitious programme.