Flexible payment plan

If you are having short term problems paying, we can offer you a flexible payment plan.

You can pay less than you need towards your water bill for an agreed period of time and catch up on payments later.

How to apply?

To talk to us about moving to a flexible payment plan,


0345 600 3 600

(Monday to Friday, 8am to 8pm, Saturday, 8am to 2pm) or