Apply for Pension Credit Discount

Apply for low income pension entitlement

You're entitled to a discount of £60 on average off your water bill if you receive Pension Credit or the state pension is your only income.

We may be able to offer you a discount on your bill if:

  • we provide you with water and/or sewerage services 
  • you (and all the adults in your household) receive pension credit or the state pension is your (and their) only income.

To apply for this discount, you will need:

  • your date of birth and National Insurance number 
  • a copy of your evidence to show entitlement to pension credit or a copy of your bank statement showing state pension as your only income. Any evidence sent needs to show your name and address and be dated within the last 12 months.

Got a query about completing the form?

Call us on 0345 600 3 600 (Monday to Friday, 8am to 8pm, Saturday 8am to 2pm) or email

Unsure if you receive pension credit or need proof of your entitlement?

If you are aged 60 and over and live in the UK, you may be able to apply for pension credit subject to income or you may be eligible to have your income topped up by the government.

To check what benefits you are entitled to, call the Department for Work and Pensions on 0345 606 0234 or go to the website to get more information about pension credit.

Call the pension centre on 0345 606 0265 or visit to find your nearest branch. Your local Age UK may also be able to check if you're entitled to pension credit.