New to the Wessex Water region

New customer

Set up an account

If you are new to us, welcome to Wessex Water!

To set up an account, please fill in our form: 

You'll need the following information:

  • the date you moved in
  • your new address
  • an initial meter reading if your new home is metered*. If you are unable to get a meter reading, please call us to arrange a meter reader to visit. We will read it on the weekday you move provided you give us five working day's notice.

*We aim to install a water meter in unmetered properties when there is a change of occupier following a property for sale or a new tenancy.

Once your account is set up

Moving in checklist

Here are five things to do after you've moved into your new home:

Need more help?

You'll find lots of useful tips and information in our help and advice section. If you need further help, contact us.