Contacting Developer Services

Please contact us on the relevant numbers at the following times, except emergencies:

Monday to Thursday (8.30am to 4.30pm) and Friday (8.30am to 4pm)

Contacting us

If you wish to contact us about an issue or a complaint, please call us on 01225 526222/ 526333 or e-mail us. We will respond to you within 10 working days of contacting us.

If you are unhappy with the response you receive, please contact Nigel Martin, Head of Developer Services. You will receive a response within 5 working days from receipt of your notification

Contacting Developer Services

Contacting Developer Services

Build over/near a public sewer or need a new sewerage connection

New water supply connection

New water mains connection for development sites

Self-lay

Mapping enquiries

Sewer adoptions, diversions and requisitions

Planning liaison / Capacity enquiries

Emergencies 24 hours - If you strike a sewer/supply asset then please call us

Operations department

Contacting us