Priority Services

If you need additional support due to age, ill health, disability, mental health or a temporary change in your personal situation, we are here to help.

What is Priority Services?

Priority Services is designed for customers with additional needs who may need extra help.

By signing up for free you can choose which services you would like to receive, from help reading your meter to receiving your bill in large print.

If you or someone you know would benefit from joining Priority Services, simply sign up online today.

You can also update your details or remove yourself from Priority Services if you no longer need additional support.

How Priority Services can help you

Register for Priority Services

If you or someone you know would benefit from Priority Services, they can sign up to our register for free.

Request a leaflet

If you would like a physical copy of this information or a paper application form, please get in touch.

Independent advice

There are a number of independent organisations which offer advice on a range of subjects, from disability and ill health to wellbeing and money advice.