Bills and accounts
Choose from a number of options to pay your bill and update your details through your online account.
Help and advice
If you are experiencing an issue with our services or require additional support, see our advice and discover how we can help.
Visit and learn
Plan a day out at one of our sites and learn about the support available for local communities.
If you’re moving home, find out how to set up, update or close your account.
Already a customer?
If you are moving somewhere else in our region, you will need to tell us you're moving.
If you are moving out of the Wessex Water region, you will need to close your account.
Find out how to set up an account if you’re new to the Wessex Water region.
If you rent out your property, find out what your responsibilities are as a landlord when it comes to informing us about the changing of tenants within your properties.
Find and read your meter
Follow these simple steps to locate and read your water meter.
If you need additional support due to age, ill health, disability, mental health or a temporary change in your personal situation, we are here to help.
Ways to pay your bill
Paying your bill should be hassle free, which is why we offer several payment options to suit every customer’s needs.