Your water

Discover more about the quality of your water, how to save it, what to do if you discover a leak and which pipes are your responsibility.

How can we help today?

Have no water?

Discover why your water supply could be interrupted and how to find and fix the issue.

Think you have a leak?

Learn how to find and report a leaking pipe to ensure you aren’t wasting water and money.

Thinking of switching?

Save £100 per year on average when you switch to a meter and be in control of your water bill.

Water quality

Check the water quality and hardness in your area, and learn about taste, odour and discolouration.

Customer inspecting looking at a kitchen tap

A safe and reliable water supply

We’re committed to providing you with the best quality drinking water and protecting our environment. Find out how we take care of your water.

Water treatment operator looking at a water sample

Electrical earthing

If your property was built before 1966, incoming metal water pipes may have been used as an earth for electrical systems.

The new water pipes we install are plastic and don’t provide an electrical earth.

If you suspect your property may be earthed using a metal water supply pipe, it’s important you contact a qualified electrician for advice.

What's going on in your area?

Get the latest information about reported incidents and work taking place near you.