Choose from a number of options to pay your bill and update your details through your online account.
If you are experiencing an issue with our services or require additional support, see our advice and discover how we can help.
Plan a day out at one of our sites and learn about the support available for local communities.
Discover more about the quality of your water, how to save it, what to do if you discover a leak and which pipes are your responsibility.
Discover why your water supply could be interrupted and how to find and fix the issue.
Learn how to find and report a leaking pipe to ensure you aren’t wasting water and money.
Find out what to do if a pipe freezes or burst in your home to limit damage to your property.
Check the water quality and hardness in your area, and learn about taste, odour and discolouration.
Get the latest information about reported incidents and work taking place near you.
Follow our advice to save water, and find out how using less can reduce your bill and benefit the environment.
Pipework responsibility - water
If you experience an issue with your water supply, it’s important you know who is responsible for what pipes.
Cold weather advice
Avoid frozen and burst pipes by making sure you are prepared for cold weather.