Your online account

Here you can create an online account, log in if you already have one, and view the answers to our online account FAQs.

Before you create an online account, you will need to register as a Wessex Water customer.

Set up or log in to your account

With an online account, you can pay your bills, view and download copies of your bills, change your details and go paperless.

Need help with your account?

If you need help with your online account, we have answered a range of frequently asked questions in our FAQ Hub.

Why set up an account?

Go paperless

Choose to stop receiving your bills by post and access them online.

View your bills

View your bills at a time that suits you and download or print your own copies.

Pay your bills

Make a quick and hassle-free payment and save your payment details.

Set up a Direct Debit

Spread your bill over monthly payments and choose a payment date that suits you.

Update your details

Change your personal details or let us know if you’re moving home.

Submit an enquiry

Ask a question about your bill if you need help or something doesn’t look right.

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