How does it work?
You will have to pay the charges for the current year. We will then reduce your debt by an equivalent amount at the end of the year. If you continue to pay your current charges in year two, we will clear your remaining debt.
To apply for Restart you may need to get free independent advice. You might also need to provide us with details of your income, household bills and any debts or savings you have.
Once we have your application, we'll let you know if you have been accepted within five working days.
If you're waiting for debt advice and need us to put a hold on your account, contact us. We will need to know which organisation you are waiting to see, the date and time, and the adviser's name (if known).
Please continue to pay what you can while you are waiting for help.