Bills and accounts
Choose from a number of options to pay your bill and update your details through your online account.
Help and advice
If you are experiencing an issue with our services or require additional support, see our advice and discover how we can help.
Visit and learn
Plan a day out at one of our sites and learn about the support available for local communities.
If you have a payment reference number you can pay online with a debit or credit card without having to log in.
You can also pay by debit or credit card by calling our automated line 0345 600 1 019.
Switch to a water meter
You can apply for a water meter online if we supply you with water.
Follow our advice to save water, and find out how using less can reduce your bill and benefit the environment.
If you need additional support due to age, ill health, disability, mental health or a temporary change in your personal situation, we are here to help.