Customer magazine

Our customer magazine contains news and information about how we are investing across the region and improving service as well as general interest stories.


We hope you find the information in each magazine interesting and informative - our licence and regulation requires us to provide you with this information.

Having tried various ways to communicate with our customers, the magazine has proved to be the most successful method with positive feedback from a considerable proportion of customers.

By including advertising we are able to minimise the cost of producing each issue to around 14p per customer.

Wessex Water autumn/winter magazine

This edition highlights how we’re using dogs to detect misconnections and how our conservation team is protecting the region's biodiversity. Also, meet our new Chief Executive.

Bluey and Bandit - misconnection detector dogs - Supplier, CAPE SPC