Preparing for bill increases

Find out why water bills are increasing, how much they could go up and how we can help if you're struggling to pay.


On 1 April 2023, water and sewerage bills increased by around £3 per month on average for a two-person household with a water meter. A typical household bill for those without a meter increased by around £6 per month. Price rises are always unwelcome so we are here to help you if you are struggling to pay.

Unfortunately, we are expecting our charges to increase again from 1 April 2024. Inflation remains high and we are investing more than ever in our services. While we can't confirm the precise increase until February 2024, it could mean a combined water and sewerage bill for a two-person household with a water meter would increase by around £5 per month. A typical household bill for those not on a meter would increase by around £7 per month.

Need help paying your bill?

If you need help paying your bills we offer support through our schemes and tariffs.

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